Get In Touch

Choose your preferred contact method

Email Support

For detailed queries, bug reports, or feature suggestions.

Response time: 24-48 hours

Bug Reports

Found an issue with our calculators? Let us know!

Include screenshots if possible

Feature Request

Suggest new calculators or improvements.

We love hearing from users!

Contact Form

Fill out the form below and we'll get back to you as soon as possible.

Common Contact Questions

01

What information should I include in my message?

To help us assist you faster, please include:

  • Calculator Type: Specify if you were using SGPA, CGPA, or Percentage calculator
  • Input Values: The numbers you entered
  • Expected Result: What you expected to see
  • Actual Result: What you actually saw
  • Screenshots: If reporting a visual issue
02

Can you help with my specific university's grading system?

Yes! We're constantly adding new university-specific formulas. When contacting us:

  • Mention your university name
  • Provide the official grading formula if available
  • Share any conversion charts from your institution

We'll work to add support for your university's specific system.

03

Do you provide academic counseling or grade predictions?

Important Disclaimer:

V|A Academic Toolkit provides calculation tools for educational purposes only. We do NOT provide:

  • Academic counseling or advice
  • Official grade predictions
  • University admission guidance
  • Career counseling

For official academic matters, please consult your university's academic advisors.

04

How long does it take to get a response?

Our typical response times:

  • Bug Reports: 24-48 hours
  • Feature Requests: 2-3 business days
  • General Inquiries: 1-2 business days
  • Urgent Issues: Mark as "Urgent" in subject

During peak academic periods (exam seasons), response times may be slightly longer.

Privacy & Safety Notice

Your privacy is important to us. Please DO NOT include:

  • Student ID numbers or passwords
  • Phone numbers or residential addresses
  • Sensitive personal information
  • Official university login credentials

We only require the technical details of your query to assist you effectively.